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Delivery Across SA

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equipment
Fitness News
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Refunds and Exchanges

Returns, Refunds and Exchanges:

1. Call 0861 642 246 between 08:30 and 17:00 Monday through Friday, to make arrangements to send back the piece(s) you need to exchange or return.

2. All returns and exchanges must be shipped back freight prepaid and must arrive in brand new condition and in the original cartons/packaging.

3. Items not in the original packaging will have a handling charge.

4. Returns / Refunds / Exchanges must be within 7 Days of receipt of equipment. 

5. Returns may be subject to a 20% restocking charge. This restocking fee is applicable in circumstances where goods have been installed and dismantled (and may show physical signs of this), returned without being placed in their original packaging or if found, that certain components/manuals are missing from the product upon a returns inspection.

6. Refunds may only be obtained on completed returns or for the difference in exchanges.

7. Shipping and handling charges are not refundable.

8. No refunds or exchanges on spare parts ordered.

9. The following information is required for refunds / exchanges: 1)Full Name & Contact Telephone Number 2) Company Name (if applicable) 3) Email address 4) Physical Address 5) Invoice
Number 6) Reason for refund / exchange.

10. Please email this information to info@gymequipment.co.za or Fill out the above form.

Excellent
Based on 364 reviews
Debbie Engelbrecht
Debbie Engelbrecht
November 20, 2023.
Great service, have had my Spinning bikes for 5 year and have had the guys out twice to check on my bike, and they have sorted them out every time, no questions asked, they let me know when they would collect and when they would deliver. After service is amazing. Thank you
Etienne Engelbrecht
Etienne Engelbrecht
November 17, 2023.
Very happy with quick service, Erich was very helpful, installation was quick. Definitely recommend to anyone
Robin Minifie
Robin Minifie
November 15, 2023.
I bought the Body Solid Power Rack with the Lat Attachment from them a few years back (best purchase I have ever made). I recently had to purchase spare cables as mine are beginning to show wear and tear through years of heavy use. I must say on both occasions the service I received was second to none and the products are top notch.
Sonop IT
Sonop IT
November 9, 2023.
The customer service was outstanding, and the product was exactly what I was looking for. They went above and beyond to assist me with the purchase and installation. Excellent service. Thank you Erich.
Lida Pienaar
Lida Pienaar
November 6, 2023.
Extremely happy with my treadmill. Sales person was also very friendly and helpful. My treadmill was delivered very fast!
Aidan Battison
Aidan Battison
November 2, 2023.
The team at Fitness Breakthru are helpful and enthusiastic about customer services as well as providing quality products to suit any budget. We received excellent after-sales service from Erich, and are very happy with our purchase. We will call on them again for any fitness needs.
Jaques kleynhans
Jaques kleynhans
November 1, 2023.
Excelent and professional service
Stephen Hayter
Stephen Hayter
October 27, 2023.
Dealing with Erich at Fitness Breakthrough was an absolute pleasure. Quick response, value added information on what is happening and what is to come and very helpful. Would recommend Fitness Breakthrough to anyone looking for equipment and or advise.
Kerry Gibbs
Kerry Gibbs
October 25, 2023.
Fast and efficient service and installation!

Call us: 0861642246

National Branches:

Eastern Cape

100 Heugh Road, Walmer, Port Elizabeth
Jacques Louw: 041 581 4876

Gauteng

Ground Floor, Cross Place, 3 Cross Road, Bryanston, Johannesburg
National Line: 0861 642 246

Western Cape

Unit 2, Fairway Business Park, Stibitz Street, Westlake, Cape Town
Jason Kolm: 086 164 2246

Visit us
Branches in JHB, Cape Town & PE
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