Filter by Categories
equipment
Fitness News
Uncategorized

Delivery Across SA

Filter by Categories
equipment
Fitness News
Uncategorized

Refunds and Exchanges

Returns, Refunds and Exchanges:

1. Call 0861 642 246 between 08:30 and 17:00 Monday through Friday, to make arrangements to send back the piece(s) you need to exchange or return.

2. All returns and exchanges must be shipped back freight prepaid and must arrive in brand new condition and in the original cartons/packaging.

3. Items not in the original packaging will have a handling charge.

4. Returns / Refunds / Exchanges must be within 7 Days of receipt of equipment. 

5. Returns may be subject to a 20% restocking charge. This restocking fee is applicable in circumstances where goods have been installed and dismantled (and may show physical signs of this), returned without being placed in their original packaging or if found, that certain components/manuals are missing from the product upon a returns inspection.

6. Refunds may only be obtained on completed returns or for the difference in exchanges.

7. Shipping and handling charges are not refundable.

8. No refunds or exchanges on spare parts ordered.

9. The following information is required for refunds / exchanges: 1)Full Name & Contact Telephone Number 2) Company Name (if applicable) 3) Email address 4) Physical Address 5) Invoice
Number 6) Reason for refund / exchange.

10. Please email this information to info@gymequipment.co.za or Fill out the above form.

Excellent
Based on 443 reviews
Michelle Hough
Michelle Hough
April 3, 2024.
Thanks Erich for your expert advice and for your prompt organizing the logistics for delivery. It was a pleasure doing business with you. Your professional services are highly recommended. Michelle Jones
Sakhile Khumalo
Sakhile Khumalo
March 28, 2024.
Fitness Breakthru is an incredible gym equipment company with extremely professional and kind staff. Everyone I interacted with went the extra mile in making sure I was completely happy with my order. I'd recommend this company to anyone looking for quality gym equipment and good customer service.
MITCHELLE AME KAGISO
MITCHELLE AME KAGISO
March 28, 2024.
I am writing to express my sincere gratitude for the exceptional customer service you provided during my recent interaction with your company. With the assist of Obrian Mhlanga his professionalism, patience and attentiveness made my experience with your company a positive one hence we managed to 2 establish a future business relationship. I have bought 2 gym equipment amount R44900 and I am a happy customer in Botswana.
Sean Butters
Sean Butters
March 27, 2024.
Bought a cable machine and absolutely enjoyed it with no faults in the machine, the service was good, the delivery time as well. Amazing product
marusckha nieuwoudt
marusckha nieuwoudt
March 25, 2024.
Ek love my stoel help my so baie met my posture kan voel my rug is nie meer so seer nie. Great kwaliteit!!!!!!
Tim Bamber
Tim Bamber
March 25, 2024.
Fast shipping and great communication
Kariena Fourie
Kariena Fourie
March 16, 2024.
Wow amazing sales people and mangers and the owner..we want some fitness Equipment and they went full out to help us ..not only selling some equipment but ask what is your needs and then start telling you what is the best for you ..our experience was not all about money but what is good for you ..thanks guys second fitness Equipment what we bought and very satisfied..see you all again 👍👍

Call us: 0861642246

National Branches:

Eastern Cape

100 Heugh Road, Walmer, Port Elizabeth
Jacques Louw: 041 581 4876

Gauteng

Ground Floor, Cross Place, 3 Cross Road, Bryanston, Johannesburg
National Line: 0861 642 246

Western Cape

Unit 2, Fairway Business Park, Stibitz Street, Westlake, Cape Town
Jason Kolm: 086 164 2246

Visit us
Branches in JHB, Cape Town & PE
Scroll to Top